Discovery
- We read the other system's API and test it
- Data flows, failure modes and conflict rules
- A written plan and a real estimate
- Cost is credited against the build
For the work that is only partly Shopify. Integrations with the systems you already run, custom applications around the store, and the sync layer that keeps them honest.
Most "Shopify integration" projects are not Shopify projects. Shopify's APIs are well documented and predictable; the ERP, the 3PL or the twelve-year-old internal tool on the other side is neither. Full-stack here means someone who can work both ends and, more importantly, the seam between them.
A theme developer and a full-stack developer solve different problems. These are the cases where the second is the one you want.
| Your situation | What it actually needs |
|---|---|
| Shopify has to talk to an ERP or accounting system | Full-stack. The hard part is the other system's API, its rate limits, and deciding which side wins when the two disagree. |
| Stock lives somewhere else and must stay accurate | Full-stack. Inventory sync is a distributed-systems problem wearing an ecommerce costume — ordering, retries and idempotency all matter. |
| You need a customer portal or internal tool alongside the store | Full-stack. A separate application authenticating against Shopify, with its own data and its own interface. |
| You are considering a headless storefront | Full-stack — but read our take first. Headless is over-recommended, and the honest answer is often a better theme. |
| Orders must reach a warehouse, and status must come back | Full-stack. Webhooks in one direction, an API in the other, and a reconciliation job for everything both miss — see scaling a Shopify app. |
| You just need the storefront to look different | **Not** full-stack. That is theme work, and hiring for the wrong discipline costs more and takes longer. |
Three ways integration work runs
Integration work is the hardest to fix-price honestly, because the cost is set by the system on the other side rather than by Shopify. These shapes reflect that.
Discovery
Build
Run & maintain
We will not fix-price an integration before seeing the other system's documentation. Anyone who does is pricing a guess and will come back to renegotiate it.
The pattern is nearly always the same: Shopify holds commerce, another system holds truth about something else, and the value is in the layer between them being reliable.
Every point below is something we have been asked to promise by a client who had been burned by an agency that did not.
From systems diagram to working sync
No sales process. The first conversation is technical, because it has to be — we cannot scope work we do not understand.
Shopify on one side, your systems on the other
Full-stack work here is mostly the seam. Shopify's APIs are predictable; the ERP, the 3PL or the internal tool on the other side rarely is, and the value is in the layer between them staying correct when one of them misbehaves.
Webhooks, queues, idempotency, reconciliation
Shopify guarantees at-least-once webhook delivery. Any handler that charges, emails or decrements without an idempotency key will eventually do it twice — and the merchant notices before you do. Queues take the work off the five-second acknowledgement window.
Node, TypeScript, Remix, Next.js, React
Embedded Shopify apps on Remix, customer-facing applications on Next.js, typed throughout — a runtime error in a checkout flow is expensive in a way a compile error never is.
type SyncResult = { ok: true } | { ok: false; retryAfter: number };Postgres, MongoDB, Prisma
Relational where the shape is stable and the joins matter, document where it evolves. Sessions always through Shopify's supported adapter rather than a custom store.
await prisma.$transaction([updateStock, recordEvent]);Integrations and agents
Model calls with structured outputs, retrieval grounded in your own data, and agents scoped to a task. Sanitised on both boundaries — a model is an untrusted input in and out.
response_format: { type: 'json_schema', json_schema }Still deciding?
Send us the store URL and what you are trying to do. If the honest answer is that you do not need to hire anyone, we will tell you that instead.
Tell us what connects to what
Which systems need to talk to Shopify, which direction the data moves, and what happens today when the sync fails.
